Posted on Google Stefania RTrustindex verifies that the original source of the review is Google. Dr Brendan and the team are absolutely wonderful ! so friendly, welcoming, and great with my whole family. Every visit is a positive experience, and somehow they’ve made going to the dentist enjoyable. Couldn’t recommend them more!Posted on Google CarolTrustindex verifies that the original source of the review is Google. I have never felt so comfortable going to the dentist as I do at Newcastle Smile.. Everyone is very caring and professional and go above and beyond to make sure that I feel comfortable and safe. Dr. Brendan is amazing.Posted on Google YVAN GIROUXTrustindex verifies that the original source of the review is Google. It has been gentle wonderful experiences. Great care and precision. The whole team ensures a great experience. Happy to have chosen this practice. 😁Posted on Google Roger PersaudTrustindex verifies that the original source of the review is Google. Changed Dentist in the summer of 2025 to ‘Newcastle Smile’. All staff are very professional, friendly and knowledgeable in dealing with all my questions and concerns. Great overall service. I highly recommend this Dental Office.Posted on Google Katherine HallTrustindex verifies that the original source of the review is Google. My family is grateful to the Newcastle Smile Dental Center team for their excellece in dental care and also compassion and understanding. My teenage son is neurodivergent, and dental situations easily exacerbate his behaviours. Dr. Wong and Dr. D'Souza have been successful in accommodating him and fully trusts them and the entire team at Newcastle Smile. Thank you all for your patience, professionalism, and patient care.Posted on Google VincentTrustindex verifies that the original source of the review is Google. I'm a new client and I can honestly say that my experience at the smile centre has been amazing. The staff is very professionnal and welcoming, honest and talented. I'm delighted to have found such a gem, thanks to Dr. Brendan and the whole team. Highly recommend.Posted on Google Grace ProcakTrustindex verifies that the original source of the review is Google. Love the atmosphere, very professional and serene. Everyone always available to make us feel comfortable, Dr. SOUZA puts me at ease Very good experience, they have me as a happy customerPosted on Google Sarah WattsTrustindex verifies that the original source of the review is Google. I highly recommend Dr. D’Sousa and his team! I was a long-time patient of his when he was in Cambridge, but moved away and had to find a new dentist. After a horrible crown experience with another Dentist, I looked him up and thankfully he had moved to only an hour away from me. He is incredible, so compassionate and goes way above and beyond to make sure his patients are well taken care of. Something I *thought* was the norm and quickly realized it is NOT at all. Though he is an hour away, he is worth a drive and I will never go to see another dentist again. My daughter is 2 1/2 and absolutely loves him, which is a bonus as well for when she visits. I would recommend him with confidence to anyone.Posted on Google deborah bowenTrustindex verifies that the original source of the review is Google. I broke a tooth and instead of just filing it so it wasn't sharp, they rearranged their schedule to fit me and repaired it today
Newcastle Smile Dental Centre has earned a 5.0-star rating across more than 330 Google reviews from patients throughout Newcastle, Clarington, and the surrounding Durham Region, and it’s why the practice was named a Clarington Readers’ Choice winner. Dr. Brendan Wong, Dr. Vernon D’Souza, and the team have built their reputation one appointment at a time, from routine checkups to first fillings to helping lifelong dental-anxious patients feel comfortable in the chair. Below, in their own words, is what patients say about their visits.
“Living in Newcastle and it having 5 dental offices, I did some research and chose Newcastle Smile Dental Centre. Dr. Brendan is amazing. He explained everything and was thorough.” — Renee Hyland, Google review
“Haven’t needed a filling in years so was kind of nervous about today’s appointment. I was so pleasantly surprised at how quick and easy it went. Dr Brendan (Wong) is amazing… so skilled, gentle and kind. I mean zero discomfort. What a great team!” — Deidre Ward, Google review
“Dental procedures have always been one of my biggest fears, so visiting the dentist is never easy for me. However, the team here made the entire experience so much more comfortable than I expected.” — Anju George, Google review
“I had an absolutely incredible experience at this dentist and I genuinely can’t recommend them enough! 100/10 experience! From the moment I walked in, the team was beyond welcoming, so kind, friendly, and professional.” — Maimoona Maryam, Google review
“Best dental office in Newcastle!! The one in the Tim Horton’s plaza deserve 10 stars!!” — Verified patient, RateMDs review, 2017
“Staff extremely welcoming and great with my kids… very good with anxious people such as myself!!” — Verified patient, RateMDs review
Across hundreds of reviews spanning nearly a decade, a few themes come up again and again:
Gentle, painless care for anxious patients. Multiple patients specifically describe overcoming long-standing dental fear at this office. Nitrous oxide sedation is offered for anxious patients, including children, and reviewers regularly single out Dr. Wong and Dr. D’Souza’s chairside manner as the reason a stressful appointment felt easy.
A genuine family practice. Parents mention bringing their kids here and receiving the same warm, patient treatment the whole family gets – consistent with a practice that has served Newcastle families since well before 2017.
Clear communication. A recurring detail in reviews is that the dentists explain each step of treatment before and during the appointment, rather than leaving patients in the dark.
A welcoming front desk. Reception and hygiene staff are called out almost as often as the dentists themselves — patients note flexible scheduling, direct billing, and a front desk that makes new patients feel comfortable from the first call.
New patients and walk-ins are always welcome. Book online or call (289) 629-1930 for new patients, or (905) 446-5500 if you’re already part of the Newcastle Smile family.