We are honoured to have such amazing, kind words said about us!

L Ryan

This is the third dental office we’ve been to in the 18 years of living in Newcastle and we won’t be looking for a fourth. We are extremely happy with the care and attention we receive by each member of this office. Front office staff are friendly and welcoming, Jenn is an amazing hygienist that gives great detail and attention at each visit and both Dr. D’Souza & Dr. Wong are knowledgeable, personable and make my check ups stress free. Dr. Wong recently filled a tooth for me and it was honestly the best filling I have ever had. If you are looking for a dental office that truly cares about your oral health and you as a person then this is the office for you. They are another reason why Newcastle is so great. ❤️ Thank you Newcastle Smile.

Suvee Yoga

Moved to a new area, google searched for the nearest dental location and I found the best one. Excellent customer service. Friendly and Welcoming Staff, Receptionists, and dental professionals greet patients warmly and make them feel comfortable from the moment they arrive. They call you by name (very impressed). Staff clearly explains procedures, treatment options, and costs, ensuring I understand their care and feel informed. The clinic values patients' time by adhering to scheduled appointment times and minimizing wait times. Dental professionals (Dr. Brendan and Kiran) show empathy and patience, especially for anxious patients like me, making efforts to ease my fears. After treatment, Dr. Brendan called me to follow up to check on my recovery. Most importantly, a clean, well-organized clinic with comfortable seating enhances the overall patient experience. Thank you so much for everything so far!!!

Madisen Clarkson

All staff at Newcastle Smile Dental Centre are friendly and helpful. I am able to call or text to book appointments for my family, and they are able to accommodate our busy schedules. The receptionists helped me reschedule appointments when needed and are knowledgeable about our benefits. Taking my boys for their first dentist experience was positive because the hygienist made it fun!! I am so glad we switched dentist offices when we moved because I have learned a lot!!!! The staff at Newcastle Smile Dental Centre take their time to explain and listen to their patients. They are very clean and organized. The staff check in on you when they are performing dental work and explain steps as needed. Going to the dentist is as enjoyable as it could be because of the amazing team!

Sarah Wood

Such an amazing staff. They are trustworthy, friendly, and above all, they are amazing with my young daughter who now, thanks to Newcastle Smile Center, is not afraid to go to the dentist anymore. Update Another wonderful visit to get a tooth fixed up, and it was completely painless. Thank you again, Newcastle Smile Dental Centre!!!

Christine MacLeod

Love, love, love this dental office. Sensitive teeth and lots of anxiety here, but I'm always dealt with compassion and understanding. Everything is explained beforehand and done in the gentlest way. I can't thank them all enough; it means so much to me to have confidence that I won't have a bad experience, and neither will you.

Emily Newell

My family and I just started going here less than a year ago, and I just can’t say enough about this dental office. We switched from our last dentist of over 12 years, and I wish I had done it much sooner. The ladies at the front desk as well as the dental assistants are all so lovely. Dr. Brendan is absolutely wonderful and by far the best dentist we’ve ever had. He’s so knowledgeable & kind. I never knew I could enjoy going to the dentist and trust someone so much with my teeth. Highly recommend!! :)

Heather Wilson

Absolutely the best experience with every visit! I’ve experienced numerous dental offices with moving as well as worked at a dental office myself and have found this office to be the friendliest and most positive experience I’ve had. From the ladies at the front desk to the dental chair, you feel at ease. The office is incredibly welcoming, clean, and comfortable. Staff pick up on any anxiety during the visit and are there to reassure you and make sure that you are always comfortable. Dentists and hygienists are highly skilled and careful with their work. I went with previous issues with my teeth, and everything was fixed. Staff go the extra mile. Super accommodating as well to those without insurance for billing adjustments and prioritizing needs. Booking appointments can easily be done through text and email. If you’re looking for a great office, look no further!

Jenn

Very personable. Very nice change from my last dentist as going there felt more of a business. The hygienists are friendly and very good at what they do. Both my daughters (aged 7 and 12) had a good experience with no complaints at all. They walk you through everything, not pushy, and make sure you fully understand any procedures (cleaning and fillings) before they go through with them. I highly recommend Newcastle Smile!

Lara Wright

Smile centre is awesome. I don’t even like the dentist office because of anxiety, but Smile Centre always makes me feel safe and alright. My granddaughter loves it there too, and they help her even with her stubborn wiggly teeth! 😊 Also, she loves the treasure chest full of toys for the kids.

Dianne Houghton

I recently started as a new patient in this office and I am so thankful that I made the decision to come here. My dentist is Dr. Brendan Wong (he likes people to call him Dr. Brendan). I am so impressed with everything about him, starting with his genuine, caring approach to his patients and the dental expertise he demonstrates with every appointment. The staff in this office are extremely friendly and welcoming. This is a top-notch dental office that I would highly recommend.

Melinda Kelly

I couldn't be happier with the exceptional service provided by Dr. D’Souza and the entire team at Newcastle Smile Dental Centre. I’ve been a patient now for over a year and am very happy with the service provided. From the moment I walk through the door, I am greeted by the incredibly friendly and accommodating front desk staff and always receive outstanding service from each of the hygienists, assistants, and dentists that I’ve had at my appointments. Their flexible hours are perfect for someone with a busy work schedule like me, making it easy to fit in appointments. In my opinion, what sets this practice apart is the genuine care and attention they give to you as a patient. Dr. D’Souza and his team always take the time to explain each procedure in detail, ensuring there are no surprises. They frequently check in to see if I’m comfortable and offer breaks whenever needed, which makes a huge difference. I’ve had a wonderful experience here and wholeheartedly recommend Dr. D’Souza and the team to anyone in need of dental care. They truly go above and beyond to provide outstanding service.